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Exam Name: Avaya Sales Certification Specialist
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132-S-1002.3 Exam Tests Total Q&A: 49 Questions and Answers
Last Update: 2014-04-30
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Exam Name: Avaya Proactive Contact Solutions Implementation Exam (beta)
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133-S-713 Practice Test Total Q&A: 237 Questions and Answers
Last Update: 2014-04-30
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Exam Name: Avaya one-X® UC Soft Clients Implementation and Maintenance Exam
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3104 Real Questions Total Q&A: 68 Questions and Answers
Last Update: 2014-04-30
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NO.1 .A supervisor reports that the data in Internet Monitor is only updating every two minutes. The
supervisor requests the update time be changed to every 30 seconds. Which configuration field in
master.cfg must be changed?
A. IMONDISPLAY
B. SURFREFRESH
C. IMONREFRESH
D. AUTORELPOLLTIME
Answer: C
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NO.2 .Which configuration file on the CPU contains digital switch port addressing information?
A. locale.cfg
B. opmon.cfg
C. dgswitch.cfg
D. phonefmt.cfg
Answer: C
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NO.3 .Which voicemsg.cfg setup is correct to use on an Avaya Proactive Contact with CTI?
A. 23:pf_msg1:41031:Female:Outbound:Voice:pf_msg1
B. 14:41039:mwait1:Male:Outbound:Voice:mwait1
C. 41017:19:infwait3:Female:Inbound:Voice:41017
D. 189:virt1m:Male:Virtual:Voice:41026
Answer: A
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NO.4 .Which important function should a supervisor perform before running jobs for the day?
A. Perform a backup of the system.
B. Verify that downloads were received and processed.
C. Run reports on the previous day's calling.
D. Restart the Proactive Contact application.
Answer: B
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NO.5 .When configuring Avaya CM to work with Proactive Contact with CTI, what must be activated on
Avaya CM to allow for communication of agent changes on the PBX?
A. Status agent
B. Agent states
C. Agent API
D. DLG Service
Answer: B
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NO.6 .Which two commands are used to configure the cti_passwd.cfg file for an Avaya Proactive Contact
with CTI with Agent Blending? (Choose two.)
A. cti_passwd
B. cti_passwd
C. cti_passwd -b
D. cti_passwd
Answer: C,D
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NO.7 .What is the default method of file transfer for Avaya Proactive Contact 4.X?
A. ftp
B. sftp
C. ZMODEM
D. ssh
Answer: B
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NO.8 Which Avaya software is used to provide consolidated reporting with Avaya Proactive Contact 4.X
and other Avaya communication solutions?
A. CMS
B. WebLM
C. Avaya IQ
D. Analyst
Answer: C
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