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Exam Name: SOCA Sales Small & Medium Businesses (SMB)
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STI-884 Exam Prep Total Q&A: 130 Questions and Answers
Last Update: 2014-06-25
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NO.1 Which describe the motivations of a Transform customer? (Choose two)
A. Business processes are specific solution led
B. Businessprocesses are architecture led
C. Lowest TCO, CapEx, and best CEBP
D. Solution is ROI based
Answer: B,C
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NO.2 Which best describes Siemens' most recent application specifically tailored to the needs of the small
and medium sized businesses.?
A. OpenScape
B. Unified Communciations
C. OpenScape Office
D. LifeWorks
Answer: C
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NO.3 What does "Open" in Open Communications signify?
A. Siemens provides Software Development Kits (SDKs) and Application Program Interfaces (APIs) that
allow better and easier voice integration.
B. Siemens Unified Communications solutions increase the operational costs due to complex
technologies.
C. Siemens Unified Communications solutions require customers to buy the entire solution instead of the
relevant solution elements.
D. Siemens Open Communications strategy is based on the Open Service Delivery principle.
Answer: A
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NO.4 How do Siemens Open Communications solutions reduce operating costs? (Choose two)
A. By increasing the number of employees.
B. By simplifying infrastructure and costs.
C. By ensuring that employees work from office.
D. By increasing the efficiency of sales teams.
Answer: B,D
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NO.5 Which best describes the IT-based communications principle of Open Communications?
A. IT-based open Communications enables integration of mobile communications and location
independence across networks.
B. IT-based open Communications uses the latest technology to provide innovative business continuity
services to your customer.
C. IT-based open Communications can be implemented in various forms such as Managed and Hosted
Services.
D. IT-based open Communications means a strong commitment to SIP and LINUX, a clear focus on
IT-oriented deployments.
Answer: D
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NO.6 Which best describes Open Service Delivery in Open Communications?
A. Providing innovative business continuity service to your customer.
B. Implementing Open Communications in a wide variety of forms, including Managed and Hosted
Services.
C. Replacing voice and data infrastructure with new Unified Communications solutions.
D. Enabling integration of mobile communication and location independence across networks.
Answer: B
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NO.7 What is an important part of the sales qualification process?
A. Ensuring faster decision making for outstanding customer service.
B. Predicting that the size of the small and medium sized business market for communications is stable.
C. Understanding the psychological drivers of the business owner or manager.
D. Enabling employees to remain connected whilst out of office.
Answer: C
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NO.8 Which are the key reasons that there is a huge shift in the type of technology that small and medium
sized businesses are adopting and are spending money to change their telephone systems? (Choose
three)
A. Personal Mobility.
B. Corporate Excellence.
C. Cost Control.
D. Productivity.
Answer: A,C,D
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