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Exam Code: C2010-652
Exam Name: IBM SmartCloud Control Desk V7.5 Fundamentals
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Last Update: 2014-10-22

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Exam Code: P2080-034
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NO.1 What are three types of IBM SmartCloud Control Desk offerings? (Choose three.)
A. Action
B. Descriptive
C. Work Order
D. Work Request
E. Service Catalog
F. Service Request
Answer: A,B,F

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NO.2 What is the purpose of the Update Promotion action?
A. To update attributes of the configuration item (CI) based on the information from the Actual CI
B. To update attributes of the Actual CI based on the information from the CI
C. To update attributes of the CI based on the information from the Change Management process
D. To update attributes of the Actual CI based on the information from the Change Management
process
Answer: A

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NO.3 Which two activities are included in the scope of IT Asset management? (Choose two.)
A. Risk Management
B. License Management
C. Security Management
D. Inventory Management
E. Configuration Management
Answer: B,D

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NO.4 What is the purpose of domains within IBM SmartCloud Control Desk?
A. To allow global searches across areas of an organization
B. To specify ownership of a set of objects within the product
C. To separate configuration items and assets into geographical areas
D. To maintain a value list that can be used in fields within the product
Answer: D

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NO.5 What are two appropriate Key Performance Indicators for the Service Catalog Management
Process? (Choose two.)
A. Number of accesses per month
B. Number of calls to the service desk
C. Percent of users who use the service catalog
D. Percent of users who are aware of the service catalog
E. Number of services published including Service Level Agreements/Targets
Answer: A,C

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NO.6 What is the IBM SmartCloud Control Desk V7.5 (SCCD) application server used for?
A. To apply SCCD fix packs
B. To generate SCCD EAR files
C. To provide a SCCD runtime environment
D. To customize Maximo Business Object Java code
Answer: C

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NO.7 What is the purpose of the Promotion process?
A. To create configuration items (CI) from Actual CIs
B. To create Actual CIs from CIs
C. To enable CIs to be used in the Change Management process
D. To enable Actual CIs to be used in the Change Management process
Answer: A

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NO.8 What functionality will a user need to define a set of tasks that will be applied to the Service
Request once the Catalog Request is submitted and approved?
A. Job Plan
B. Fulfillment Plan
C. Ticket Template
D. Fulfillment Template
Answer: A

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Exam Code: C2180-379
Exam Name: IBM WebSphere Integration Developer V6.2, Solution Development
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Exam Code: C2010-652
Exam Name: IBM SmartCloud Control Desk V7.5 Fundamentals
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Last Update: 2014-07-10

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Exam Code: M2080-241
Exam Name: IBM Enterprise Marketing Management Sales Mastery Test v1
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M2080-241 Dumps PDF Total Q&A: 30 Questions and Answers
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NO.1 How is the Coremetrics Software as a Service (SaaS) product used in IBM ¯ s MM
product lineup?
A. It is used as a deployment model to optimize online marketing.
B. It is used as a recovery mode to recover from online disasters.
C. It is used as a replication server to replicate marketing information.
D. It is used as a tracking product for tracking customer transactions.
Answer: A

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NO.2 What is the value proposition of the Unica Leads product offering?
A. To deliver quality leads in a timely manner.
B. To create new market channels through leads generation.
C. To offer new product offerings through channel marketing.
D. To sustain existing channels through demand generation.
Answer: A

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NO.3 What is one of the main competitors for IBM ¯ s E MM o ff e ri ngs i n t he m a r ke t p l
ace?
A. Teradata
B. IndustryTrends
C. OpenAnalytics
D. NetTrends
Answer: A

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